The rooms are spacious, modern, clean and very comfortable. Every room has an amazing view over Portals and Palma bay, The breakfast is excellent, very nicly presented fresh fruit, yoghurts, breads, pastries and lots of cooked options. The lunch we had in the pool bar was also top quality. All the staff are very pleasant and looked after us so well during our stay.
David
אוקטובר 2024
Fantastic service throughout the hotel, the breakfasts were delicious, the cleanliness of the hotel throughout was excellent and a very friendly vibe. A great lunch menu and the food was always fresh and tasty. Very comfortable sun loungers with plenty of fresh towels.
Adam
יולי 2024
Staying at Portals Hills was an amazing experience and I can’t praise enough how much I would recommend to book a stay there. Whether you are traveling with children or without Portals Hills meets all expectations. The staff especially Mariana, is so utterly kind and never fails to put a smile on your face. The rooms are clean and modern, as is the hotel itself. What we especially liked was that it didn’t give off a busy atmosphere due to being a boutique hotel. Lastly, I truly recommend the yacht experience with Portals Hills. We booked the sunset tour and it was definitely a year highlight. The views from the boat were spectacular and Juanma the Captain was also really nice. 10/10 recommend.
Yvonne
יולי 2023
I loved how attentive the staff were here at portals hills, they couldn’t do enough for you. They are arranged my transport to and from the airport with a car seat for my baby. Special thanks so camlia, I had my 3 month old baby with me and she was so engaging with her. I also loved how clean the hotel was 10/10. Finally if there’s anything you do whilst staying at the hotel, please book a massage it was amazing!
Alexandria
מאי 2024
Excellent staff who were very polite always helpful.
Nicola
יולי 2024
This is a fabulous hotel, the rooms and service are outstanding. The staff are the best staff I have ever come across in a hotel,they go above and beyond to make your stay perfect. The location is fantastic and the surroundings of the hotel are beautiful. We stayed here for our Honeymoon and we couldn’t of chose anywhere better. The breakfast is also fabulous on a beautiful terrace. Thank you for making our honeymoon perfect ❤️
Carole
אוקטובר 2023
I have been beyond satisfied by the service and mostly the kind approach of Marianne, who took care of all my requests before and during my stay. The hotel was so beautiful, with a luxurious ambience. The delicious breakfast provided a irriplaceable view from the terrace.
Lucie
נובמבר 2023
This is an amazing hotel. Very boutique but so clean with a fabulous pool beck and open plan bar. Rooms are very comfortable and breakfast amazing. Staff were fabulous and so attentive. Daily replenished mini bar is an added bonus.
Derrick
ספטמבר 2024
Everything was fantastic... but the staff and team made it that bit extra. Super hotel with great quality and facilities, but without the stuffiness! Highly recommend based on the team and the overall vibe! Also a pleasant surprise was how kid friendly the hotel was...
Sunny
יולי 2024
This hotel is fantastic. The rooms are spacious and bright with great balconies/terraces with sea views (from an elevated distance). It is close enough to the town of Portals Nous (4 min walk), to the beach (11 min walk) and to Puerto Portal (18 min walk). But you never really need to leave - the food is great, the pool is stunning and the staff are amongst the friendliest and helpful that I have ever come across.
Matt
יוני 2023